Instructions

Connections to amoCRM

Guide / VK

How to connect VK to amoCRM

VK is usually connected to amoCRM in two layers: lead forms and community messages. For a basic circuit, you can collect requests quite quickly, but if you need a full-fledged omnichannel and a history of dialogues in the card, it is better to select a normal connector and routing rules in advance.

Lead formsCommunity PostsRule for creating a deal

Step 1

Prepare VK-sources

Determine what exactly you are connecting: form, chat, community messages, advertising.
Immediately sort them into separate sources in CRM.
Prepare who is responsible for each type of request.

Step 2

Set up lead generation

Each new request should create a deal or contact according to an understandable rule.
Set the source, campaign, manager and deadline for the first response.
Do not leave applications “for later” without an automatic task.

Step 3

Check the analytics

See if all requests actually reach CRM.
Check whether data on advertising and source is lost.
Separately check the reaction speed and handling of missed touches.

What else to watch

amoCRM + site

To connect VK leads with other digital sources in one circuit.

Leads

Sales analytics

To assess the quality of the VK source, conversion and cost per lead.

Analytics

Calculator

If you no longer need a how-to, but a normal implementation without manual schemes.

Evaluation