Instructions

Connections to amoCRM

Guide / Avito

How to connect Avito to amoCRM

It’s better to connect Avito not as “another source of requests,” but as a separate channel with its own chats, reactions and losses. It is important to check that requests create leads in CRM automatically, do not lose the source and get to the right manager without manual correspondence in the site’s account.

Applications and chatsLead sourceReaction control

Step 1

Capture the scenario

Determine what exactly should go into CRM: chat, application, call, form.
Separate Avito as a separate source in analytics.
Check who takes the lead first and by what rule.

Step 2

Check the deal creation

Each new engagement must create a lead with a channel tag.
Check the fields: source, object, product, campaign, manager.
If some of the requests do not create deals, the channel is already working crookedly.

Step 3

Set up control

Set the task to first answer and late.
Check the analytics on conversion and loss of leads from Avito.
Compare the quality of Avito with other channels already inside CRM.

Commercial page Avito

If you already need a ready-made turnkey connection project.

Service

Sales analytics

To count Avito by money, and not by the number of chats.

Sales

Calculator

If manual assembly is no longer profitable and you need to evaluate the project.

Evaluation