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CRM

CRM / Avito integration

Integration of amoCRM with Avito

We connect Avito to amoCRM so that requests and chats from the site immediately go to CRM, do not get lost between offices and managers, and the manager sees how Avito affects sales, response speed and quality of lead processing.

Applications from Avito Chats in CRM Response control Site analytics

Without integration

What happens to Avito leads

  • Applications remain on the site side and end up in CRM either late or manually.
  • Some chats do not reach the funnel and are not taken into account in sales analytics.
  • The manager does not understand how much money actually comes from Avito and how quickly the team responds.

What we are setting up

Working scenario

  • Creating a lead or deal from a Avito case.
  • Linking dialogues and distribution among managers.
  • Response control, funnel stages and connection with source analytics.

Result

Avito becomes a managed channel rather than a gray area

  • All requests from the site go through CRM and do not fall out of the process.
  • You can count the conversion of Avito into sales and see weak points in processing.
  • The manager gains visibility into the channel and its impact on revenue.

Related Pages

What enhances integration with Avito