Case / recruitment
HR agencies
Page for HR agencies and personnel selection: vacancies, candidates, interviews, approvals with the customer and monitoring the work of recruiters in one system.
What hurts
Issues
- Jobs, candidates and customers often live in different tables and chats.
- Interview statuses, comments and agreements with the client are lost.
- It is difficult for a manager to see the workload of recruiters and the real speed of filling vacancies.
What we collect
Solution
- Vacancies, candidates, interview stages and communication with the customer in one loop.
- Tasks, reminders and deadline control for each selection.
- Reasons for failures, stage-by-stage analytics and transparency of the team’s work.
What to show
Content
- Stages of selection from application to candidate exit.
- How CRM helps keep both parties under control: the client and the applicant.
- Mini-case on the speed of filling a vacancy and the discipline of a recruiter.
FAQ
Frequently asked questions about CRM for HR agencies
Is it possible to manage both a client and a candidate in one CRM?
Yes. This is exactly one of the key scenarios for an HR agency: the client funnel and the candidate route should be connected, and not exist in two disconnected systems.
Why aren't tables enough for recruiting?
Because tables do not keep track of communication history, interview statuses, deadlines, feedback from the customer and real-time control of recruiter workload.
What is especially important for the head of an HR agency?
The speed of filling vacancies, the workload of recruiters, the reasons for refusals, the quality of customer service and the transparency of the entire chain from the application to the exit of the candidate.
Related Pages
What to watch with CRM for an HR agency
For managers
If, in addition to CRM, it is necessary to establish team discipline, reviews of recruiters and daily management control.
Managers and discipline
Useful if you need to see the real speed of work of recruiters and the quality of processes for vacancies.
Chats #9
When a significant part of communication with candidates and clients goes through instant messengers and should be collected in CRM.
Implementing amoCRM
A commercial route if the HR process needs to be not only described, but assembled as a full-fledged implementation project for an agency.