Compare / CRM choice
Neutral page for companies that choose CRM. We do not reduce the choice to “one system is better than another”: it is more important to understand what is critical for you - sales speed, communications, design, internal portal, documents, integrations or analytics.
Decision matrix
amoCRM is convenient when CRM is built around a deal, lead, correspondence and the manager’s reaction time.
Битрикс24 is worth considering when, together with CRM, you need a corporate portal, tasks, work groups and an internal loop.
In both cases, what is important is not the name of the platform, but the map: website, telephony, instant messengers, 1C, documents, analytics.
The final estimate depends on funnels, roles, robots, data, integrations and training, not just licenses.
When to choose what
At the center of the process are applications, transactions, chats, calls, speed of managers, documents and management transparency of sales.
CRM already exists, but it is not clear whether the problem is in the platform, settings, managerial discipline or processes.
The main question in the channels: website, WhatsApp, Telegram, MAX, VK, Avito, email, telephony or 1C.
Before selecting CRM, you need to describe the funnel, roles, fields, documents, reports and list of integrations.
